Question 1

You are based in Dubai. Do you work with international clients?

Accepted Answer

Yes! While our headquarters is located in Dubai, UAE, we build digital solutions and provide software support for customers worldwide.

Question 2

Is there a one-time fee for the software?

Accepted Answer

No, we offer our software on an annual licensing model. This yearly payment ensures you have uninterrupted access to your tailored software, plus ongoing technical support and regular updates without any hidden fees.

Question 3

How long does it take to develop a custom software application?

Accepted Answer

The timeline depends on the complexity and scope of the project. A basic web application might take a few weeks, while a comprehensive multi-tenant business management system will take longer. We provide a detailed timeline and roadmap before starting any development.

Question 4

What type of software does SOFTAE build?

Accepted Answer

We specialize in building custom web applications, desktop software, and comprehensive business management systems designed to streamline and digitize your daily operations.

Question 5

What is included in your Office Setup service?

Accepted Answer

Our Office Setup services help businesses establish reliable IT infrastructure. We handle network configurations, hardware setup, and routing solutions to ensure your workspace is connected, secure, and ready for productivity.

Question 6

Do you offer post-launch support and maintenance?

Accepted Answer

Absolutely. We offer ongoing support and maintenance plans to ensure your software remains secure, up-to-date, and continues to perform optimally as your business grows.

Question 7

Do I own the software outright once it's built?

Accepted Answer

We operate on an annual subscription model rather than a one-time purchase. Instead of paying a massive upfront cost to buy the software, you pay a yearly fee for full access. While SOFTAE retains ownership of the underlying codebase, you always maintain 100% ownership of your business data.

Question 8

How does the pricing and payment structure work?

Accepted Answer

Our custom solutions are provided on an annual subscription basis. There is no large one-time fee. Your yearly payment covers your complete access to the software, along with continuous maintenance, security updates, and support to ensure your system always runs smoothly.

Frequently asked questions.